Advancing Public Health Through IT Innovation: The HHS OASH Digital Transformation

Client Overview:

As a key subcontractor to Pioneer Corporate Services Inc., Zolon Tech Inc. supported the Office of the Assistant Secretary for Health (OASH) at the Department of Health and Human Services (HHS). OASH leads critical national health initiatives and is dedicated to improving the health and well-being of all Americans.

Project Background and Objectives:

Our task was to support the digital transformation efforts at OASH, focusing on software development, modernization, maintenance, and support. The goal was to consolidate, modernize, and enhance the operational efficiency of OASH’s IT infrastructure, aligning with the fast-evolving landscape of information technology. The project focused on the AWS GovCloud hosted Human Capital Management (HCM) platform, developing a comprehensive AWS Disaster Recovery Plan, and integrating ServiceNow for OASH’s operational efficiency from September 2021 to July 2023.

Services Provided:

Zolon Tech Inc. provided a comprehensive array of services, including software modernization and migration, software maintenance and enhancements, operational support, defect remediation, architecture services, and platform services. Our expertise facilitated the transition to a hybrid cloud infrastructure, integrating cutting-edge solutions to meet OASH’s diverse operational needs.

Solution Implemented:

A strategic blend of low-code platforms, custom code solutions, and COTS products was employed to modernize and migrate OASH’s legacy systems. This approach streamlined operations, enhanced cybersecurity, and fostered a more agile and responsive IT environment.

Challenges Overcome:

The project required navigating complex system integrations and ensuring compliance with stringent security protocols. Through close collaboration with OASH and leveraging agile methodologies, we overcame these challenges, delivering a scalable and secure digital services platform. Balancing the integration of advanced cloud technologies with maintaining stringent security and compliance standards presented challenges. Our team navigated these by leveraging AWS-native services and ServiceNow’s capabilities for seamless incident management and operational automation.

Results and Impact:

The initiative significantly improved OASH’s IT capabilities, enabling more efficient public health management and data dissemination. Our efforts supported OASH’s mission, ensuring a robust and future-ready IT infrastructure. This initiative greatly improved OASH’s IT infrastructure’s resilience, efficiency, and security. Automated workflows and enhanced cloud management protocols ensured the reliability and accessibility of vital health services.

Conclusion and Future Outlook:

This project underscores Zolon Tech Inc.’s commitment to advancing public health initiatives through technological innovation. While our role as a subcontractor has concluded, the foundation laid for OASH’s digital transformation promises enduring benefits.

Explore Zolon Tech Inc.’s capabilities in driving digital transformation within the public sector. Contact us to discover how we can assist with your IT modernization needs.